About Jacquelynn

Hi. I’m Jacquelynn. I’m an information architect and graphic designer. Beyond that, I bake, take photos, and can identify more plants native to Ohio than most people my age. I like Firefly, Arrow, Lost Girl, and How to Get Away with Murder. I live in Cleveland, Ohio with my fiancée, Sara; her cat, Belle; my Senegal parrot, Phineas; and our extraordinarily cute kitten, Ibi.

Work Experience

  • CIT Communications Manager

    Oberlin College

    Develops and executes a comprehensive communication plan for the Center for Information Technology which encompasses informing and educating the college community about technology topics. Creates repositories of online and printed documentation, newsletters, multimedia, and training material. Manages CIT’s social media presence including accounts on Facebook, Twitter, and mass-email marketing through MailChimp and digital signage. Serves as CIT’s primary trainer, in which capacity she trains faculty, staff, and students about desktop software, basic web design, Google Apps, iOS, Lynda.com, and other cloud-based services.

  • Help Desk Manager

    Oberlin College

    Manages the CIT Help Desk, open during regular business hours as well as evenings and weekends, to all ensure clients—faculty, staff and students—receive effective and efficient first-level computer assistance and follow-up, as necessary. She served as the developer, administrator, and overall manager of FootPrints, CIT’s work order tracking system. Supervised the Help Desk Coordinator in interviewing, hiring, training, and guiding Client Services student staff members.

  • Communications Director

    Olmsted Performing Arts

    Coordinates marketing and publicity for Olmsted Performing Arts (OPA) including promotion for theater performances, educational programs, and fundraisers. Designs content for and maintains website that receives 31,000 visitors annually. Oversees production of posters, brochures, and postcards. Designs flyers for center activities. Trains and supports theater staff on use of internal communications software including Google Apps for Business and Dropbox. Manages OPA’s social media presence including accounts on Facebook, Twitter, Tumblr, as well as mass-email marketing through MailChimp.

  • Publications Coordinator

    Association for Computing Machinery
    Special Interest Group on University and College Computing Services (SIGUCCS)

    Volunteer position with international organization focused on higher ed and IT. Part of the committee responsible for planning the SIGUCCS annual conference. Produces all print materials including 50+ page, magazine-style layout program, banners, and schedules.



Want to know more? Get all the details on my full resume.

Say hello!

Whether you’re interested in working with me or are an old friend wanting to catch up, I’d love to hear from you!